The Stakeholder Services department is available to provide "Best in Class" customer service 24 hours a day, 7 days a week, 365 days a year.
Your satisfaction is our number one priority.
Customers may contact the Stakeholder Services department? by:
- NYISO Member Community Quick Reference Guide
- NYISO Member Community Guide - Narrated
- NYISO Member Community Agreement
- Intermittent Power Resources FAQ
- NAESB Digital Certificate Tutorial
- NAESB Certificate Agency Authorization
- Linking Certificates with MIS Accounts
- Market Participants
- NYISO Guest List
Tools & Services
The User Guides/Manuals are a set of documents that specify and help explain the procedures and policies that will be used to operate the bulk power system of the NY Control Area & Wholesale Electricity Market.