Billing & Settlements

Banking & Billing Info

Please submit banking information or billing contact changes to the NYISO Finance Department at:

E-mail: nyisoaccountsreceivable@nyiso.com

Fax: 518.356.7583

Disputes/Electronic Funds

Per the ISO Services Tariff, any disputed amounts are to be paid in full. Upon resolution of the dispute, if it is determined that an overpayment has been made by the customer, a refund, with interest, will be made by the NYISO. For questions regarding electronic funds transfer or payment procedures, call 518.356.6187

All Other Inquiries

For all other Billing Inquiries, Questions or Comments please contact the NYISO Customer Support Team:

By Sending An Email To:
Stakeholder_Services@nyiso.com

By Calling Stakeholder Services at: 518.356.6060*

*All calls to the Stakeholder Services Help Desk are recorded for quality assurance

Customer Settlements Interface Login

Select the link below to login to the Customer Settlements Interface Application. Please Note: You will need a digital certificate to access this application.

Billing & Settlements