Billing Notices
Please submit banking information or billing contacts changes to Cheryl Kennedy or Meg Tedesco in NYISO's Finance Department. Changes may be faxed to (518) 356-7583, or e-mailed to ckennedy@nyiso.com or mtedesco@nyiso.com. Per the ISO Services Tariff, any disputed amounts are to be paid in full. Upon resolution of the dispute, if it is determined that an overpayment has been made by the customer, a refund, with interest, will be made by the NYISO. Please contact Ms. Kennedy at (518) 356-6279 with questions regarding electronic funds transfer or payment procedures. Contact NYISO Customer Relations at (518) 356-6060 with other billing inquiries.