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CUSTOMER SUPPORT
The Stakeholder Services department is available to provide customer service
24 hours a day, 7 days a week, 365 days a year. Call 518.356.6060 or email us.
Support - Column 1 Index Card
Customer & Shared Governance Registration
Entities that wish to register as a NYISO Customer, Guest, Shared Governance Member or to amend their existing application may do so online using the NYISO Member Community. To request access to the NYISO Member Community, please submit your name, company name, email and phone number to the NYISO Registration Department.
For support on all registration inquiries, call 518.356.6060, option 4 or send an email to customer_registration@nyiso.com.
Support - Tools and Services, Support Resources Link List Card
Support Resources
- NYISO Member Community Reference Guide
- NYISO Member Community Guide - Video Tutorial
- NYISO Member Community Agreement
- NAESB Digital Certificate Tutorial
- NAESB Certificate Agency Authorization
- Linking Certificates with MIS Accounts
- Section G - Corporate Affiliate Form
- Trust Relationship Form
- Network Integration Transmission Service Info
- Intermittent Power Resources FAQ
- Market Participants List
- NYISO Guest List